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2 things your website MUST do

2 things a website MUST do stephdokin.com

A digital strategy is more than just creating a website. For marketing and sales purposes, a website needs to do two things really well. 1) Draw traffic to itself with compelling content that’s so awesome (and relevant to your target prospects) that people will share it and Google will recognize it as authoritative so you rank high on SEO results. ... Read More »

20% off TCELab CRD Voice of Customer Survey #iwantmycrd

CRD TCELab Customer Relationship Diagnostic Stephdokin

Acquire new customers, retain existing ones and increase $$$ per customer. Does this sound like magic? It’s not. It’s science — predictive analytics to be exact. With two new partner announcements from the U.K. and Australia, Dr. Bob’s new book “TCE” that outlines the scientific approach that our technology at TCELab supports and good progress on our CLAP (Customer Loyalty ... Read More »

A100 Annual Report Points to Vibrant Alberta Tech Ecosystem [DOWNLOAD]

A100 Alberta Tech Community Startup

At the A100 AGM last week, we had a chance to take stock in the progress made in the local Alberta tech community. The A100 (www.theA100.org) is “a collective of Alberta’s successful tech executives and entrepreneurs.” Everyone in the association has been involved in some type of business exit and are dedicated to helping Alberta’s next generation of tech startups ... Read More »

Knowing vs. Guessing: Customer Satisfaction in the Age of SaaS

Knowing vs Guessing Stephdokin Saas Sales Funnel RAPID loyalty

In the SaaS Sales Funnel, people emerge from the murky ooze of the interwebs, start hanging out on your website, and then at some point start giving you their hard-earned cash and become your customer. How do you build your business in a customer-centric way so you’ve got good, happy, paying customers that keep paying for many months and years? This ... Read More »

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